I have a Mustang Mach-E Extended Range AWD. The OpenEVSE worked flawlessly for a little more than a year and a half. Then the relay got stuck and wouldn't open properly. I still don't know why it did that. I called the company and they explained what the error message meant and told me to follow these instructions above. If it gets stuck again, I am to call them back to do some brainstorming. The support guy answered immediately, was very helpful and courteous, and clearly seemed to know the device. I hope I won't have to call them back, but if I do, I would imagine the same level of competence and expertise.
I have a Mustang Mach-E Extended Range AWD. The OpenEVSE worked flawlessly for a little more than a year and a half. Then the relay got stuck and wouldn't open properly. I still don't know why it did that. I called the company and they explained what the error message meant and told me to follow these instructions above. If it gets stuck again, I am to call them back to do some brainstorming. The support guy answered immediately, was very helpful and courteous, and clearly seemed to know the device. I hope I won't have to call them back, but if I do, I would imagine the same level of competence and expertise.
This worked. Very easy. Thanks.